Direct Streaming to ReSound Hearing Aids for Android Users - Hear More Associates


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Many of my patients here at Hear More Associates have told me how their ReSound hearing aids have vastly made their lives easier. The high performance technology has made it possible to hear sounds better via Bluetooth streaming.

And now, ReSound has announced that Android users will also be able to benefit from this technology. I’ve put together a Q&A section for you that addresses the latest announcement and what it means, followed by some step-by-step instructions so that you can take advantage of this latest technology.

Q: What was ReSound’s recent announcement?

A: In February, ReSound announced that they have updated their ReSound 3D app.

Q: Why is this so important?

A: Well, up until now, only Apple device users have been able to access all of the streaming features that the ReSound LiNX Quattro hearing aids offered. In addition to basic features, such as volume and program controls, wearers can also take and make phone calls via their hearing aids and even stream music directly from their Apple devices to their hearing aids.

These additional features have made accessing sound easier for those with a hearing loss and more comfortable. For example, phone calls don’t require any additional accessories such as a Telecoil.

However, Android device users were limited to only the basic features.

Q: So, will the updated app work with all Android phones?

A: The updated ReSound Smart 3D app is compatible with smartphones that run Android 10. This includes the Google Pixel 3 and the Samsung Galaxy 9 and 10.

Q: Is there anything else I need to know?

A: Besides making life easier for wearers, I think many patients will appreciate the ground-breaking “ASHA Low Energy Bluetooth” technology. This technology uses a much lower power consumption, meaning your batteries won’t drain as quickly as they do with standard Bluetooth streaming, and it is specifically designed for audio transmission.

Q: How do I access the updated ReSound 3D app?

A:  Below you will find some easy step-by-step instructions on how to access the additional features. But first, you should download the updated ReSound 3D app. Click here to get started.

Find out if your Android device will connect to your ReSound LiNX Quattro hearing aids

  1. From your Android device, visit the Google Play store. In the search bar, type “ReSound Smart 3D app” and then download the app.
  2. When the download finishes, open the app and then select “Get Started.”
  3. Follow the instructions to connect your hearing aids to your Android device.

One of the following three screens will then appear.

#1 – Your Connection is Successful

If your screen looks like this one, it means that you have successfully paired your Android device and hearing aids.

#2 – Update Your Settings

If “Status” and “My ReSound” show up in red along with a red warning icon next to “Direct Audio Streaming,” then your Android device and hearing aids haven’t paired.

You will need to click on “Direct Audio Streaming” and then follow further onscreen instructions.

#3 – Not Compatible

If “My ReSound” and “Direct Audio Streaming” are in red, then your Android device is not compatible.

I suggest you call your carrier. They can inform you as to whether your Android device will get the updated Android 10 operating system. If it won’t, you will then have to upgrade your Android device. All new Android phones will have Android 10. Only older models won’t have this latest operating system.

What Happens Next?

At Hear More Associates, we know how difficult it can be to grasp all of the elements of new hearing technology. We are happy to help you and work with you so you can get the right hearing aid devices for yourself.

If you are struggling to get your Resound LiNX Quattro hearing aids to connect to your Android device, or you are interested in trying the latest ReSound technology, don’t hesitate to schedule an appointment with me today.

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Charles Balyozian, BC-HIS

Charlie has been delivering incredible customer service and great value as a hearing instrument provider since 2007. Board-certified in hearing instrument sciences, Charlie provides hearing instruments for seniors, adults, and children. Charlie and his team are committed to doing whatever it takes to help restore your hearing.